Why Customer Satisfaction Starts With HR
Gone are the days when customer satisfaction is viewed as the sales team’s job. This notion is outdated, and presently, successful companies acknowledge the influential role HR plays in establishing a customer-centric culture. Experts are essential, but customer service is arguably the most important and deciding factor in a business’s survival and long-term success. From […]
Smart SMB Talent Strategies For A Narrowing Talent Pool
You may have already heard the news — the world of talent acquisition and talent management is changing as a result of COVID-19. As a small to medium-size business (SMB), you may be experiencing a suddenly broader talent pool than ever before. We’re hearing from our clients from across industries that their ideal candidates are […]
Creating A High-Performance Business By Outsourcing HR
The HR department is arguably the most crucial department within your business. It is the pillar of employee management and stewardship. Think about it; the employee experience begins and ends with the HR Department. It’s the first department that a potential employee gets to know up close and the last it says “so long” to. […]
How Does HR Contribute To An Organization’s Success?
Tedious paperwork and compliance can be a drag, and a lot of times, it feels like it’s impossible to keep up. As a small to medium-sized business (SMB), if day-to-day HR administration is holding you back, it’s a great time to try outsourcing HR functions. Outsourcing HR will give you critical time to focus on […]
Reducing The Risks Of Employee Termination: Part 3 — How EAPs Can Help
Do you have an employee who is struggling with performance? If you find that you’ve taken official steps and gone through your company’s documented process of corrective action, but have not seen positive results, the next step in the process doesn’t have to be termination. At times, there may be extenuating circumstances in an employee’s […]
Reducing The Risks Of Employee Termination: Part 2— Corrective Action Memos & Meetings
No business looks forward to addressing an employee’s behavior or work when it doesn’t meet company standards, but there are times when it can’t be avoided. In these instances, it is important to document any corrective action taken with an employee of your business. When corrective action is initiated, it should be documented in a […]
Reducing The Risks Of Employee Termination: Part 1—Corrective Actions
We’ve heard it said that most employee termination always comes with risk — but what does that mean? It means there’s always a risk that a terminated employee could make an issue of the termination, claiming it was discriminatory or based on some other illegal reason. Though there are a handful of illegal reasons for […]
What Is A PEO?
A Professional Employment Organization, PEO for short, provides employee management solutions in two main ways. First, they can act as co-employer, or second, they can be the Employer On Record. The Employer On Record can be significant for elements of the Federal Insurance Contributions Act (FICA), the Federal Unemployment Tax Act (FUTA), and the State […]
Streamlining HR Outsourcing And Payroll Management
HR Consultants have unsurprisingly mastered the art of multitasking while kicking butt on everything from employee relations management, HR operations to even more specialized areas like payroll management. And to answer the question you are thinking about this very moment, yes, HR people are superheroes. However, when processes are not streamlined, more time is spent […]
4 Ways Your Employees Benefit From Outsourced HR
To run a successful and productive Small to Mid-sized Business (SMB), you need a team of efficient HR consultants. These consultants can effectively manage the whole spectrum of the employee lifecycle, from the joyous moments of high employee performance to moments of difficult employee relations. It might be nerve-racking to outsource something as personal as […]